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Trading Hours & Store Info

02 8005 4200
0427 832 674 (SMS / MMS only)
helpdesk@windowcleaningworld.com
9 Edward Street, TURRELLA, NSW, 2205, AU

In-Shop Browsing Hours
Monday - Thursday 1pm - 5pm
Friday 1pm - 4pm
Click & Collect Hours 
9am Mon-Fri till close
(no in-shop browsing before 1pm)

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Window Cleaning World’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Window Cleaning World’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 9 Edward Street, TURRELLA, NSW, 2205, AU. Our ABN is 34 060 534 447. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

 

This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.

We are committed to safeguarding your privacy. If we ask for personal information that can identify you, rest assured it will only be used in accordance with this policy.

We may update this policy from time to time, so we encourage you to review this page periodically to stay informed about any changes.

1. Information We Collect

We may collect the following information:

  • Name and job title
  • Contact details, including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys, promotions, or offers

2. How We Use Your Information

The information we collect helps us understand your needs and provide a better service, including:

  • Internal record-keeping
  • Improving our products and services
  • Sending promotional emails about new products, special offers, or other relevant updates (only if you have opted in)
  • Conducting market research via email, phone, or mail
  • Customizing the website based on user preferences

3. Security of Your Information

We are committed to ensuring your personal information remains secure. We have implemented suitable physical, electronic, and managerial procedures to prevent unauthorized access, disclosure, or misuse.

4. Use of Cookies

Cookies are small files stored on your device that help analyze web traffic and enhance your browsing experience. We use cookies to:

  • Identify which pages are being used to improve our website
  • Personalize your experience based on your preferences
  • Collect statistical data for internal analysis

Cookies do not give us access to your computer or any personal information beyond what you choose to share. You can accept or decline cookies through your browser settings, though this may impact certain website features.

5. Links to Third-Party Websites

Our website may contain links to external websites for additional information. However, we have no control over these websites and cannot be responsible for their privacy policies or security practices. We recommend reviewing their policies before providing any personal data.

6. Controlling Your Personal Information

You can restrict the collection or use of your personal information by:

  • Checking opt-out boxes when filling out forms on our website
  • Contacting us at any time to update your preferences or unsubscribe from marketing communications

We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.

If you believe any information we hold is incorrect or incomplete, please contact us, and we will promptly correct it.

For any privacy-related inquiries, please reach out to us.